Tough economic times can hit anyone. When someone gets in over his head with bills, either out of fiduciary irresponsibility or job loss, some accounts can go into default.
When an account does go into default and it is apparent that it will not be collected by the original creditor, it may be sold to a collections agency at a discount. Now, it is their job to try and collect on the bad debt.
Tactics to collect can include harassment, intimidation, and embarrassment. The harassment can be them calling someone at work, intimidation can come in the form of threats, and a common form of embarrassment is them calling a person's neighbors or relatives, dishing the dirt on their financial situation in the hopes that it will squeeze a payment out of the person they should have been talking to.
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